Delivery Information

Regular Dispatch times

Orders placed by 10am Monday to Friday are usually dispatched the same day. We do not dispatch at weekends or public holidays. Although we do everything we can to meet the dispatch times stated, it may be affected by factors beyond our control and therefore cannot be guaranteed. All products are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled you will be informed by email or telephone and offered an alternative of either accepting late delivery, an exchange or a full refund. 

UK Delivery Time
We offer Express (Royal Mail 1st class) or Standard (Royal Mail 2nd class).

Express - Royal Mail 1st Class - Not Tracked or Guaranteed
1st Class is usually delivered in 1 to 2 days but this is not guaranteed - sometimes it can get held up somewhere and take up to 10 days. Please wait 7 days after placing an order before you contact us about a lost parcel.  If you need something for a specific date, we recommend Royal Mail Special Delivery.

Standard - Royal Mail 2nd Class - Not Tracked or Guaranteed
2nd Class is usually delivered in 2 to 4 days, but this is not guaranteed - sometimes it can get held up somewhere and take up to 10 days. If you need something for a specific date, we recommend Royal Mail Special Delivery.
Next Working Day Courier (if ordered by 11 am) - Tracked But Not Guaranteed
Delivered next working day in the mainland UK if ordered before 11 am the day before. Working day means Monday to Friday and does not include Saturdays, Sundays or bank holidays.  Remote areas of Scotland could take longer.

Faster or Saturday Delivery
It's Pure is available on Amazon which may offer a quicker delivery time for Prime members.

Express (1st Class) Delivery charges within UK 
£3.60 for orders up to £64.99
FREE 1st Class UK delivery when you spend £65

Standard (2nd Class) Delivery charges within UK
£2.60 for orders up to £29.99 
FREE 2nd Class UK delivery when you spend £30

Airmail shipping charge to EU Countries 
£9.95 for orders up to £40
£14.95 for orders over £40

Airmail shipping Charge to Worldwide Destinations outside EU 
Flat rate of £19.95 per parcel.

Orders to countries outside the UK will have the 20% VAT deducted but you may have to pay import duties and VAT or sales tax in your country.