Delivery Information

Regular Dispatch times

Orders placed by 10am Monday to Friday are usually dispatched the same day. We do not dispatch at weekends or public holidays. Although we do everything we can to meet the dispatch times stated, it may be affected by factors beyond our control and therefore cannot be guaranteed. All products are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled you will be informed by email or telephone and offered an alternative of either accepting late delivery, an exchange or a full refund. 

UK Delivery Time
You can select either Express (Royal Mail 1st Class (24) - usually 1 business day, sometimes up to 3) or Standard (Royal Mail 2nd Class (48) - usually 2 business days, but can be up to 5) 

UK Orders under £40

• Express - (Royal Mail 24) - £4.95
• Standard - (Royal Mail 48) - £3.95

Orders over £40

• Express (Royal Mail 24) – £2
• Standard (Royal Mail 48) - FREE

Airmail shipping charge to EU Countries 
£9.95 for orders up to £40
£14.95 for orders over £40

Airmail shipping Charge to Worldwide Destinations outside EU 
Flat rate of £19.95 per parcel.

Orders to countries outside the UK will have the 20% VAT deducted but you may have to pay import duties and VAT or sales tax in your country.

Unfortunately we are unable to guarantee exact customs charges or advise what these will be; these are set by your own country.

*Note on Royal Mail UK Delivery Times: 
1st Class (Royal Mail 24) is usually delivered in 1 to 3 days and 2nd Class (Royal Mail 48) is usually delivered in 2 to 4 days, but this is not guaranteed - sometimes it can get held up and take up to 10 days. Please wait 7 days after placing an order before you contact us about a lost UK parcel.